SMS TELINTEL – GENERAL TERMS AND CONDITIONS
1. ACCEPTANCE OF TERMS AND CONDITIONS
Telintel provides its service to you, subject to the following Terms and Conditions which may be updated without any notice. Different Terms and Conditions may apply to other services owned or operated by Telintel.
2. DESCRIPTION OF SERVICE
Telintel provides users with access to a rich collection of resources, including various communications tools, mobile services, personalized content and branded programming through its network of properties which may be accessed through any various medium or device now known or hereafter developed (the “Service”).
3. RECEIVING MESSAGES AND/OR INITIATING A MESSAGE RESPONSE
Anyone can receive mobile messages from a Telintel managed shortcode or longcode by
In order to receive any messages from a Telintel managed shortcode or longcode, a “User” must initiate an
•Sending a text message KEYWORD to a Telintel managed shortcode or longcode from your mobile phone
•
•Giving permission to
Charges
The Telintel Service is delivered at the agreed pricing according the www.smstelintel.com, however Standard Message and Data Rates May Still Apply. Standard text message charges will appear on Users wireless bill. The customer or customer’s users are liable for any mobile phone charges incurred (usage, subscription, etc) as a result of using any of Telintel’s services. Customer’s Users must consult their mobile service carrier’s pricing plan to determine the charges for sending and receiving text messages.
Message Subscriptions & Alerts
By
All users can
4. SENDING MESSAGES FROM THE TELINTEL SMS PLATFORM
In order to manage or send messages from the Telintel SMS Platform, you must register for an account. Registering for an account can only be done on www.smstelintel.com or sms.telintel.net or by contacting someone at Telintel directly. Upon registering, the “Licensee”, will be granted a “License” to use the products and services available on the Telintel SMS platform.
Service Use
Telintel will provide the services in accordance with industry standards. Telintel will publicize changes to the services which apply generally.
Telintel will give you advance notice of any interruption of a service due to maintenance.
You must only use the services -
•in accordance with the terms;
•for lawful purposes;
•in accordance with all applicable local, national and international laws and regulations; and
•for the purposes for which they are designed.
When you use our services, you must not -
•do anything which violates any terms;
•send junk text (SMS) messages, spam or any unsolicited messages (commercial or otherwise);
•make any misrepresentation including (without limitation)
odeceive, mislead, defraud or otherwise make misrepresentations to any person regarding any fact or circumstance;
oimpersonate or attempt to impersonate or otherwise misrepresent your identity to any person for whatever purpose or create a false identity mobile phone address or header;
ochange the content of communications received by you and thereafter forwarding same to others without indicating the nature of the changes; and
oforge or otherwise manipulate origination details and data on any electronic data message with a view to disguising or deleting the origin of anything transmitted using our service;
•transmit anything (including (without limitation) words and images) which is defamatory, discriminatory, obscene, lewd, offensive, threatening, abusive, harassing, harmful, hateful or which contains child or violent pornography, religious or racial slurs or threatens or encourages bodily harm or the like or which may violate any person’s rights regardless of whether such content is accessed, transmitted, propagated, distributed, created or stored in a public or private context;
•commit fraud or solicit or induce any person to participate in any commercial or
•violate or infringe any intellectual property rights;
•do anything which does or may -
odamage, impair, overburden or disable any system of any person (including us) using our services;
ointerfere with another user’s use and enjoyment of the service or of similar services;
ointerfere with or disrupt networks connected to the service or violate the regulations, policies or procedures of such networks; or
ocompromise or tamper with the security of our or any other person’s software, hardware, systems, networks or services;
•transmit any computer code which is designed to harm the operation of any software, hardware or network, including (without limitation) viruses, Trojan horses, worms, time bombs and cancelbots;
•harvest or collect information about others, including email addresses, without their consent for any reason;
•violate the privacy of any person;
•reproduce, replicate, copy, sell or
•the information or data contained in our services;
•repeatedly or in a rapid manner transmit content in such a manner as to have the effect of harassing a recipient;
•transmit content that you do not own or do not have the right to publish or distribute;
•access any of our services or any similar service of any third party or any network without authorization or through hacking, password mining or any other means;
•perform any illegal activities including (without limitation) promoting or facilitating access to, use of or sale of dangerous substances or devices;
•help any third party to do any of the above.
We encourage the use and publicity of
We provide you with a login and password. Any security measures over and above these are your responsibility.
Although we provide API connection specifications and will attempt to keep the specifications accurate and up to date, these specifications may be incomplete and may change from time to time without notice to you. You must test the specifications thoroughly on a regular basis, as we are not liable for specifications that may be incorrect or incomplete.
Customer-
•must keep your password, account name and account information confidential and must not disclose these to third parties;
•must not circumvent, or attempt to circumvent, our user authentication systems;
•are entirely responsible for all payments and any activities that occur under your account;
•are liable for any damage, loss or costs that we or any third party sustain howsoever arising as a result of any of your actions, or any actions of a third party using your password, account name or account information; and
•indemnify us against any claim howsoever arising from any use of your password, account name or account information by a third party or as a result of your breach of this clause.
Customer must tell us immediately if there is any unauthorized use of your account or any other breach of security.
Message Delivery
Messages are deemed to have been delivered when we have delivered or sent the messages to the immediate destination that our software is programmed for, including SMTP servers, mobile telephone networks, or any other intermediary server or API that is deemed to be the point of dispatch of the message.
Please note that, although we focus on providing extensive coverage aggregation services, third party network providers may choose from time to time to not be part of our networks or the networks of our service providers. This may result in messages not being delivered.
Messages and Other Limitations
Telintel is not responsible for the deletion or failure to store information.
Telintel sets no fixed upper limit on the number of messages you may send through the service apart from the Products and Services Schedule or your agreement.
Although we try our best to deliver messages quickly, messages may be delivered late due to queuing or network traffic. This may still result in the message being seen as “delivered”.
Telintel owns and/or operates several different Shortcodes and/or Longcodes. Telintel will use all reasonable efforts to accommodate your preferred Shortcode and/or Longcodes , however Telintel reserves the right to change your Shortcode and/or Longcodes at any time with thirty (30) days written notice.
Mobile Keywords are valid for the life of an active account. Accounts are active if paid in full up to 60 days past the account due date. If an account is not paid in full after 60 days past the due date, Telintel reserves the right to remove your Keyword(s) from your account.
Privacy
Telintel will not use or share any information, text messages, email messages, or other Licensee provided information.
Telintel will not send any messages directly to Licensee’s end users or contacts unless initiated by Licensee or in direct response to an advertisement interaction from placement of an advertisement on Licensee’s Messages.
Support Services
Telintel Support is available online (www.smstelintel.com or sms.telintel.net), 24 hours a day, 7 days a week, or by calling your Customer Care Representative during office hours.
Telintel shall use commercially reasonable efforts without unnecessary delays to correct the problems/defects reported or provide Licensee with a way to temporarily work around the critical problem if able to do so, or notify Licensee on a regular basis as to the progress of the corrective efforts, until such time as a correction can be made.
The Licensee, upon detection of any error, defect or nonconformity, shall if requested by Telintel, submit to Telintel a listing of output and any such other data which Telintel reasonably may request in order to reproduce operating conditions similar to those present when the error occurred or the defect or nonconformity was discovered, as the case may be.
Nondisclosure
Either party may disclose the general existence and nature of this Agreement, but may not disclose the specific terms of this Agreement without the prior consent of the other party. Telintel shall not issue a press release without first obtaining the cooperation and permission of the Licensee.
Term and Termination
Telintel may determine whether or not your conduct is consistent with the letter and spirit of the agreement and may end the service at any time if your conduct does not comply with the agreement.
5. ADDITIONAL TERMS FOR SALE
Product Schedule
The “Product Schedule” refers to the products and services chosen by the Licensee. Product Schedules may be available through the Licensee’s Customer Portal or as a separate document.
Invoicing and Payment
Invoices for payment of all license fees or other fees shall be payable on the dates set forth in the applicable Product Schedule. Unless specified otherwise in a Product Schedule, invoices are due and payable ON RECEIPT from Telintel’s invoice date.
All fees shall be deemed overdue if they remain unpaid 5 days from the date of the invoice and can cause an interruption in service.
Payments shall be in United States dollars.
If the Licensee’s procedures require that an invoice be submitted against a purchase order before payment can be made, the Licensee will be responsible for issuing such purchase order 5 days before the payment due date.
Prices are subject to change at any time.
Telintel will deliver an electronic output of the Licensee’s complete contact database within thirty (30) days written notice from the termination of this Agreement
Upon termination of this Agreement, Telintel will take all reasonable efforts to erase, remove and destroy the Licensee’s complete contact database.
6. PRIVACY
Telintel respects your privacy.
Telintel does not monitor, edit, or disclose any of your personal information or account details without your prior written permission unless we may or must do so by law.
Telintel will protect your privacy on systems and websites that we control to the extent possible.
Telintel does not warrant the security of the information which you transmit to us.
You give us the right to send you communications of any updates, upgrades, notices, or other information that we deem important for you to know, relating to the service. Such communications shall not constitute spam. You may ask us to stop providing you with such communications.
For more information about our collection, collation, processing, use and monitoring of your personal information, please see our Privacy Policy.
7. INDEMNITY
You agree to indemnify and hold Telintel, and its subsidiaries, affiliates, officers, agents,
8. VIOLATIONS
Please report any violations of the T&C to our Customer Care group. (smssupport@smstelintel.com)